Linking Business to the Spanish Community
Conexion One Opportunity to Build Wealth
THE LOWDOWN
CONTACT US TODAY
USA
949-760-5333
MEXICO
877-486-4239
EMAIL USA
EmailNow@Mitotel.com
EMAIL MEXICO
Info@ConexionOne.com
USA
949-760-5333
MEXICO
877-486-4239
EMAIL USA
EmailNow@Mitotel.com
EMAIL MEXICO
Info@ConexionOne.com
Opportunity Starts with a Phone Call
Conexion One's goal is to increase profits by offering the best experience possible to customers. The advantages of Conexion One's end-to-end contact center solutions include the following benefits.
Comprehensive Product Suit
Conexion One offers inbound/outbound voice, e-mail, chat, SMS and Web-based programs. Immediate Savings Depending on your current business model, outsourcing with Conexion One can reduce your contact center cost by 40-70%.
Realizing Profits
Matching your customers with the correct Spanish dialect can increase your sales and/or customer service rates by as much
as 40%.
Program Monitoring
Conexion One has developed a comprehensive family of dashboards that lets you monitor “live” the results of your programs.
CRM Technology
Conexion One's award-winning solution offers case-by-case control where we gather and use historical information to assist an agent to look-ahead on each call. The CRM solution reduces bottlenecks, improves first call resolution and can be configured to automatically escalate and alert with e-mail, SMS and live call notifications.
Contact Center Technology
Conexion One's Automatic Call Center application manages all voice, e-mail and Web-chat so we can intelligently route customers in real time to the best agent for their needs. Predictive dialing application offers both live and automated voice detection in order to decrease agent idle time and provide a better level of service to your program.
Comprehensive Reporting
Conexion One's reporting system is designed around your business needs and gives you the tools to monitor the performance of your programs.
Program Scalability
Conexion One's teams both in the USA and Mexico are skilled industry professionals that have the certifications and experience to develop your program from initial concept to full operation. Conexion-One's agent recruiting and training processes are fully scalable to meet the needs of a growing customer along with a level of redundancy that ensures scalability along with stability.
The Conexion One Advantage
Inbound/Outbound Voice, E-mail, Chat and SMS USA based program managers and support personnel. High secure facilities with network redundancy. 24x7 within North American time zone(s).
Detroit Headquartered Global Auto Manufacturer
Conexion One's goal is to increase profits by offering the best experience possible to customers. The advantages of Conexion One's end-to-end contact center solutions include the following benefits.
Comprehensive Product Suit
Conexion One offers inbound/outbound voice, e-mail, chat, SMS and Web-based programs. Immediate Savings Depending on your current business model, outsourcing with Conexion One can reduce your contact center cost by 40-70%.
Realizing Profits
Matching your customers with the correct Spanish dialect can increase your sales and/or customer service rates by as much
as 40%.
Program Monitoring
Conexion One has developed a comprehensive family of dashboards that lets you monitor “live” the results of your programs.
CRM Technology
Conexion One's award-winning solution offers case-by-case control where we gather and use historical information to assist an agent to look-ahead on each call. The CRM solution reduces bottlenecks, improves first call resolution and can be configured to automatically escalate and alert with e-mail, SMS and live call notifications.
Contact Center Technology
Conexion One's Automatic Call Center application manages all voice, e-mail and Web-chat so we can intelligently route customers in real time to the best agent for their needs. Predictive dialing application offers both live and automated voice detection in order to decrease agent idle time and provide a better level of service to your program.
Comprehensive Reporting
Conexion One's reporting system is designed around your business needs and gives you the tools to monitor the performance of your programs.
Program Scalability
Conexion One's teams both in the USA and Mexico are skilled industry professionals that have the certifications and experience to develop your program from initial concept to full operation. Conexion-One's agent recruiting and training processes are fully scalable to meet the needs of a growing customer along with a level of redundancy that ensures scalability along with stability.
The Conexion One Advantage
Inbound/Outbound Voice, E-mail, Chat and SMS USA based program managers and support personnel. High secure facilities with network redundancy. 24x7 within North American time zone(s).
“Conexion One has taken our technical center to a
higher level than expected and operating in a 98% service level
is something we never expected”
higher level than expected and operating in a 98% service level
is something we never expected”
Detroit Headquartered Global Auto Manufacturer
HOME I OPORTUNIDAD I CONEXION ONE I PROMEXICO I COMPANY I CAREER I CONTACT
620 Newport Center Drive, Newport Beach, CA 92660
Tel: 949-760-5333 Office: 657-464-3850
Content copyright . MITOTEL INC. All rights reserved.
620 Newport Center Drive, Newport Beach, CA 92660
Tel: 949-760-5333 Office: 657-464-3850
Content copyright . MITOTEL INC. All rights reserved.