Positive Connect Outbound Messaging Outsourcing Solutions
Staying in Touch with Your Customers Communicating on a regular basis with your customers is the most fundamental yet challenging part of business. In many cases, programs put into action fall by the wayside over time and you do not realize the negative impact until it is too late.A recent study found that over 80% of customer contact programs failed within the first six months due to the lack of consistency and personalization.
Positive Connect Messaging Conexion One hosts a solution that adds automation while verifying your messages are delivered to the intended target. The program starts with your personal recorded message. We then load your customer contacts into the Conexion One Positive
Connect Dialer system.
A live Agent at Conexion One monitors the system dialing the telephone number of your customer. The agent then instructs the system to dial the associated extension number and any other digits that move the call into your customer’s personal voice mail box. The agent then will listen for the “beep-tone” and instruct the system to play your personal message. The Positive Connect System takes control of the call and will terminate the call upon completion of your personal message.
Advantages
5x MORE CALL’S OVER MANUAL DIAL
95% MESSAGE SUCCESS RATE
SPAM FREE & FTC COMPLIANT
800x GREATER SUCCESS OVER EMAIL
Pricing
Positive
Connect is priced on a per-message fee meaning you only pay for messages placed into your customer’s voice mail box. Minimum programs start at 150 messages per month and no long-term contracts.
Message
Development Assistance
Conexion One is a global innovator in agent assist voice mail programs, and we have a team available to assist you with your message development and placement timing.
Reporting
We provide the reports necessary to evaluate the success of your program and its effectiveness. Standard reports include: