Linking Business to the Spanish Community

Conexion One Team of Spanish Dialect Experts

  

THE BIGGEST CITY IN THE WORLD



CONTACT US TODAY

USA
949-760-5333

MEXICO
877-486-4239

EMAIL USA
EmailNow@Mitotel.com

EMAIL MEXICO
Info@ConexionOne.com
Core-X Training Produces a Skilled and
Productive Workforce


Conexion One can provide a superior quality product because of our exclusive utilization of highly trained, college graduates. We invest over 160 hours on each individual Agent candidate before they are qualified and accepted into our program.

Our accelerated growth and technological innovation has attracted the attention of TechBA, the Technology Business Accelerator. TechBA is a Mexico-US program that works as a business accelerator, created to give support to high level Mexican companies, to introduce their technologies and innovations to the US and the global market.


OUR TEAM IS YOUR ADVANTAGE


  • All Agent team recruits must meet stringent standards in order to be classified as an Agent Candidate and be accepted into our Core X training.

AGENT SELECTION PROCESS



  • Aptitude test that is a version of the GED in the US
  • Personality assessment based on overall teaming, work habits and communications skills.
  • Background verification on past employment, legal, criminal and work status.
  • Verification of all attended high schools, universities and colleges.

AGENT CANDIDATE TRAINING



  • We invest over 160 hours on each individual Agent candidate training before they are qualified and accepted into a specific program
  1. .Agent Candidate Orientation
  2. ACD System Process and Control
  3. iKTK CRM System Process and Control
  4. Call Center Simulator
  5. Brand and Program Selection
  6. Language and Personality Skills
> Program Assignment
> Program Training
> Program Team Member

BRAND TEAM MEMBERS