Core-X Training Produces a Skilled and
Productive Workforce
Conexion One can provide a superior quality product because of our exclusive utilization of highly trained, college graduates. We
invest over 160 hours on each individual Agent candidate before
they are qualified and accepted into our program.
Our accelerated growth and technological innovation has attracted the
attention of TechBA, the Technology Business Accelerator. TechBA is a
Mexico-US program that works as a business accelerator, created to give
support to high level Mexican companies, to introduce their technologies
and innovations to the US and the global market.
OUR TEAM IS YOUR ADVANTAGE
All Agent
team recruits must meet stringent standards in order to be classified
as an Agent Candidate and be accepted into our Core X training.
AGENT SELECTION PROCESS
Aptitude test that is a version of the GED in the US
Personality assessment based on overall teaming, work habits and communications skills.
Background verification on past employment, legal, criminal and work status.
Verification of all attended high schools, universities and colleges.
AGENT CANDIDATE TRAINING
We invest over 160 hours on each individual Agent candidate training
before they are qualified and accepted into a specific program
.Agent Candidate Orientation
ACD System Process and Control
iKTK CRM System Process and Control
Call Center Simulator
Brand and Program Selection
Language and Personality Skills
> Program Assignment
> Program Training
> Program Team Member